Terms and Conditions

Please read these terms of website use and terms and conditions of sale carefully before you start to use the site and online shop, as they contain the legal terms and conditions that you agree to when you use this site. By using our site and online shop, you indicate that you accept these terms of website use and terms and conditions of sale, and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance on Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site, and we exclude all liability for loss or damages directly or indirectly arising from the use of this site to the fullest extent permitted by English Law.

Information About Us
http://www.englishphonicschart.com is a site operated by THRASS (UK) LIMITED, which is a Company registered in England and Wales under registration number 3532730. Our Registered Office is: c/o Atkinson Accounts, Egerton House, 55 Hoole Road, Chester, Cheshire, United Kingdom. CH2 3NJ. Our VAT number is 709 8429 04.

Purpose of the Site
The purpose of the site is to provide you with information about the English Spelling Chart Resources, our products and the activities we undertake. When you access our online selling website or web pages, you should note that other or additional terms will apply (e.g. in relation to the sale and delivery of goods).

Accessing our Site
Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status as the authors of material on our site (and that of any identified contributors) must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies you have made of the materials.

Trade Marks
THRASS® is a UK registered Trade Mark of ALARY LTD.

Our Site Changes Regularly
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability
To the fullest extent permitted by law, all warranties (express or implied) in respect of the site and the content of, and your use of the same are excluded. Except in the case of death or personal injury caused by our negligence, we exclude all liability to you in respect of your use of this site to the fullest extent permitted by law.

Information About You and Your Visits to our Site
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, Hacking and Other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

Any breach of this provision will constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our Site
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.

Applicable Law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Conditions of Sale and Eligibility to Order Criteria
You may only purchase products:

THRASS (UK) LIMITED is only licensed to serve customers in EUROPE, MIDDLE EAST, SOUTH AMERICA, CENTRAL AMERICA (and the Cayman and Caribbean islands), the USA, CENTRAL ASIA (Pakistan, Afghanistan, Turkmenistan, Uzbekistan and Kazakhstan) and also AFRICA (excluding South Africa, Lesotho, Swaziland, Botswana and Namibia, which since 2011 have been overseen by BidVest Paperplus Pty Ltd). You will be required to select your country from a drop down list during the checkout process.

We reserve the right to decline any order if we have reasonable cause to believe it is for onward sale other than through distribution channels approved by us.

Details of Products Available for Purchase are Set Out in our Online Shop
We take all reasonable care to ensure that all details, descriptions and prices of products appearing in the English Spelling Chart Resources Online Shop are correct at the time when the relevant information is placed on to the site. Although every effort is made to keep the English Spelling Chart Resources Online Shop as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.

Ordering Products
• Once you have selected the products you wish to order, click on the “Checkout” button at the end of the checkout process.
• Once you have clicked on the “Checkout” button, you have made a provisional offer for the sale of goods. Your offer at this stage is still subject to our acceptance. If you select Payment by Card or Payment by PayPal, in order that we may accept your offer, we obtain an authorisation from your Card company/PayPal account for the amount detailed on the order summary page. This is a normal process and if your card/PayPal account should not give an authorisation, your order will not be processed further.
• We will E-mail you to confirm your product order has been received.

We may refuse or be unable to process your order if:
• The product you ordered is discontinued or no longer available.
• Your payment card/PayPal account does not give authorisation for the payment of the purchase price.
• You do not meet the eligibility to order criteria set out above.

1) Returning items
You may change your mind and cancel your order within SEVEN (7) working days after the day you receive your goods. If you choose to cancel your order, we will refund the full purchase price of the goods you wish to return but NOT the delivery charges incurred in delivering the goods to you.

Note: If you choose to cancel your order, you will be expected to return the goods to us in perfect condition. We will NOT refund the return delivery charges (cost for returning goods to us) and, if you fail to return goods to us, we may charge you for the cost incurred in collecting them from you.

2) Damaged or Faulty Products and Incorrect Orders
You may exchange your goods or obtain a full refund, if the goods in your order are damaged or faulty upon receipt, or if the goods you have received are not the goods you originally ordered.

When returning damaged, faulty or incorrect orders we will refund:
a. Full Purchase Price.
b. Delivery Charges (the cost for initial delivery to you).
c. Return Charges (the cost for returning goods to us) upon the production of a receipt. Alternatively we will arrange to collect your goods from you at our cost.

When exchanging damaged, faulty or incorrect orders we will:
a. Dispatch replacement items to you free of charge.
b. Refund return charges (the cost for returning goods to us) upon production of a receipt. Alternatively we will arrange to collect your goods from you at our cost.

3) How To Return Your Goods
Please contact us by email, phone or post. Our details can be found using the Contact Us link on our homepage.

The following information will be required when returning your goods:
a. A copy of the Confirmation Email containing your name and Order Number.
b. List and description of goods to be returned.
c. Reason given for returning goods.

When returning the goods please note:
a. Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit.
b. You are advised to use a carrier that offers both traceability and insurance.
c. It may take up to 7 days for your parcel to reach us.

We reserve the right to:
• Modify or withdraw, temporarily or permanently, the English Spelling Chart Resources Online Shop (or any part thereof) with or without notice to you. We shall not be liable to you or any third party for any such modification or withdrawal; and/or
• Change the Conditions from time to time, and your continued use of the English Spelling Chart Resources Online Shop (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the English Spelling Chart Resources Online Shop.
• If we should change these Conditions, your order will be subject to the Terms and Conditions at the date and time of you placing your order. If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. English law applies to these Conditions and any dispute relating to the Conditions shall be settled by the English courts.

Your Concerns
If you have any concerns about material which appears on our site, please contact office@thrass.co.uk.

Thank you for visiting our website.

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